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New York University, Student Technology Centers

New York, USA

Project details
Client

New York University

Architect

Gensler

Duration

Aug 2014 – Sep 2015

ý provided by ý

Advisory, Higher education consulting, Strategy and operating model design advisory

New York University’s Instructional Technology (NYU IT) group engaged ý to help shape two new cutting-edge maker spaces – LaGuardia Studio and LaGuardia Technology Center.

Our advisory team conducted a needs assessment, developed the brand, designed the service model, and trained the staff to ensure the future success of both facilities.

NYU’s Student Technology Centers are designed for students to connect and collaborate through technology resources, providing computer workstations, collaboration space, and other resources. 

Challenge

Complementing architecture firm Gensler, ý’s strategy and operating model design team helped NYU make the most of a unique opportunity to create visible and visionary spaces with the technology, services, and staffing to match.

ý conducted a needs assessment to develop NYU’s service model and found that 93% of students reported they were satisfied or very satisfied with the technology. Image: ý.

Solution

Both spaces opened in 2015 and have been big hits since. LaGuardia Student Technology Center is a place for students to “connect and create”— to collaborate, learn, and interact with technology and with each other in new ways.

The LaGuardia Studio, is a state-of-the-art facility for the NYU community to “form and fabricate” 2D and 3D objects through 3d printing and scanning.

Value

In a post-occupancy evaluation of the Co-op, our experts found that over 93% of students reported they were satisfied or very satisfied with the technology, 89% were satisfied with the space, and 72% were satisfied or very satisfied with staff.

brightspot (now ý) helped us understand what our students and faculty need and then invent new services and spaces for them. The people are amazing and the deliverables are incredible. I look forward to working with them on our next big thing.

David Ackerman, Chief Digital Officer and Associate Vice President, New York University