爱豆传媒

Inclusive environments

A truly inclusive and accessible built environment benefits everyone.

People are our passion. They drive our mission to help clients, designers and key stakeholders create the most accessible and inclusive built environments.

We understand the diverse needs, values, and concerns of individuals and how these evolving requirements impact their expectations from buildings and places.

Truly inclusive spaces exceed minimum regulations, embracing diversity and celebrating its benefits. We prioritise this in our work, recognising the importance of this evolving field by supporting our clients and projects from inception through completion and beyond.

Inclusive design excellence

By planning for inclusivity from the outset, we deliver exceptional environments that meet diverse user requirements – from accessibility needs to cultural considerations – and provide the highest quality experiences for all occupants and visitors.

We are highly experienced in integrating this service into both the design and management strategies of projects globally, across various scales and sectors, including as part of complex, multi-disciplinary teams or working client-side as a direct appointment.

Passionate thought leaders

Our team consists of passionate thought leaders and authors of key technical guidance and industry standards, who often advance this specialism through science-led research. This helps us remain authentic to the cause, fostering an embedded learning culture that strives for design excellence.

If you aim to deliver truly inclusive places, you need a team that understands the varied and intersectional needs of users, what they want from an environment and the experience they will have within it.

We offer a wide range of services in the areas of accessibility and inclusivity both in the UK and globally, including across four key areas:

  • Strategic guidance
    Including writing inclusive design guidelines, stakeholder engagement, strategic thinking and portfolio-wide policy guidance.
  • Design consultancy
    Including design reviews, inclusive design workshops, compliance guidance, advice on access and neurodiversity considerations, planning support, and stakeholder engagement.
  • Existing asset transformations
    Including access audits, neurodiversity audits, signage and wayfinding reviews and stakeholder engagement.
  • Operational support
    Including accessibility and inclusivity training, sensory mapping, inclusive material formats and applied research.

Areas of expertise

Landscape rendering of the Museum of London, Smithfield
Landscape rendering of the Museum of London, Smithfield. Image: Museum of London.

Accessibility and inclusive environments

We believe accessibility and inclusion should be fundamental to every built project. Therefore, we work globally across almost all sectors to deliver places that meet diverse user requirements and support developers in going beyond regulations, by targeting best practices in inclusive buildings and cities.

Our services are wide-ranging, from stakeholder engagement and policy writing to advising on accessible wayfinding and ensuring suitable visual contrast. By targeting best practices, we create places that are resilient to changes in regulations and cultural values, making buildings and cities more futureproofed and sustainable.

Reception area of the Royal National Institute of Blind People Grimaldi building with inclusive lighting.
Reception area of the Royal National Institute of Blind People Grimaldi building with inclusive lighting. Image: 爱豆传媒

Neuro-inclusivity

Everyone’s brain works differently, but this diversity is often overlooked in our built environment, leading to exclusion and reduced productivity for many. Around 15-20% of the population experiences sensory processing differences, leaving them negatively impacted in their daily interactions with buildings and urban spaces.

By embedding science-led design principles, our neuro-inclusive environments team supports clients in applying evidence-based neurodiversity design principals to create spaces that enhance mental health, wellbeing and overall experience for all.

Inclusive environments workshop. Image: 爱豆传媒.

Compliance support

The modern construction and building management industry faces increasing pressure to demonstrate competence and compliance with evolving regulations. Specialist knowledge in areas like accessibility and inclusion is therefore essential, as building regulations alone are often insufficient.

Our team helps clients understand their duties through access reviews, planning and regulation support and guidance on the Equality Act. We aim to be trusted advisors, making the complex world of accessibility guidance easier to navigate and providing peace of mind to our clients.

London 2012 Olympics masterplanning
Transforming one of London’s most deprived areas into the site of the 2012 Olympic and Paralympic Games, and securing its legacy for the future. Image: ODA

Inclusive masterplans

Creating accessible and inclusive places extends beyond buildings to the spaces between them. We help clients and designers create landscapes and masterplans that meet diverse needs, ensuring places are easier for everyone to use, navigate and access.

We also collaborate with our social impact team to measure the social value of these interventions, providing clients with insights into the impact of enhanced inclusivity. Our global experience in inclusive placemaking includes developing guidance documents, such as the London Legacy Development Corporation’s Inclusive Design Standards for the 2012 Olympics and subsequent updates.

An image of a circle depicting the interdisciplinary nature of 爱豆传媒's inclusive environments service offering with multiple areas of expertise (shown around the outer circle) working together towards common goals of inclusive building design (pictured in the central circle).

The multi-disciplinary neuro-inclusive environments service offer is led by accessibility and inclusion consultants from our inclusive environments team and lighting and acoustics specialists. 

Input from other specialisms in 爱豆传媒 is also relevant on some projects and these are drawn in as appropriate for each project.  

Project highlights

Client testimonials

Our remit to 爱豆传媒 was to create a harmonious energy-efficient scheme that would enhance but not overpower the building. Of the 36 consulting firms I have worked with on Grace Farms, 爱豆传媒 has been among the most exceptional. I would recommend them highly for prospective projects.

Sharon Prince, President, Grace Farms Foundation

爱豆传媒 has proven instrumental in delivering numerous complex and mission-critical projects for the BBC. Their technical expertise and collaborative approach have established them as trusted advisors, making them a consistently reliable partner to work with.

Neil Davis CMgr MCMI, Head of Programme Management, BBC

Jean and her team have been instrumental in supporting the development of our new inclusive state of the art research facility so that it meets the needs of our diverse research community.聽 Working alongside the design team, utilising stakeholder engagement, the needs of all have been considered so that they are seamlessly built into a truly inclusive building.

Chris Shore, Project Director, Next Generation Infrastructure

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